Terms and Conditions
Last updated: January 2025
1. Introduction
Welcome to NestBuddy. These Terms and Conditions govern your use of our website and services located at nestbuddy.com.au. By accessing or using our services, you agree to be bound by these terms.
NestBuddy operates as a lead generation and referral service, connecting users with third-party service providers including removalists, bond cleaners, storage facilities, gardeners, and conveyancers in the Bayside area of Brisbane, Queensland.
2. Services Description
NestBuddy provides a platform that:
- Connects users with verified local service providers
- Facilitates the collection and transmission of quote requests
- Provides informational resources including moving guides and checklists
- Offers a free quote comparison service
We do not directly provide moving, cleaning, storage, gardening, or conveyancing services. All such services are provided by independent third-party providers.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information when requesting quotes
- Use the service for lawful purposes only
- Not misrepresent your identity or the nature of your service requirements
- Respect the time and resources of service providers
- Not use automated systems or bots to interact with our services
4. Third-Party Service Providers
NestBuddy vets service providers in our network, however:
- We do not guarantee the quality, safety, or legality of services provided by third parties
- Any contract for services is between you and the service provider directly
- We are not responsible for any disputes between you and service providers
- Service providers set their own prices and terms
We recommend reviewing each provider's own terms, insurance coverage, and qualifications before engaging their services.
5. Privacy and Data Collection
By using our services, you consent to:
- The collection of personal information necessary to process your quote requests
- Sharing your contact details and service requirements with relevant service providers
- Receiving communications from NestBuddy and our verified partners
- The use of cookies and analytics to improve our services
We handle personal information in accordance with Australian Privacy Principles. You may opt out of marketing communications at any time.
6. Intellectual Property
All content on the NestBuddy website, including text, graphics, logos, images, and software, is the property of NestBuddy or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by law:
- NestBuddy provides services on an "as is" basis without warranties of any kind
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for our services (if any)
- We are not responsible for service provider performance or quality
8. Indemnification
You agree to indemnify and hold harmless NestBuddy, its directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
9. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.
10. Governing Law
These terms are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: hello@nestbuddy.com.au
Location: Bayside, Brisbane, Queensland, Australia